Credits

One credit runs one analysis, however long the conversation is.

An analysis reads what you give it and reports the patterns it can evidence — it is not a verdict about any person, and buying more credits does not make a report more conclusive.

Buy creditsPrices in US dollars

What you are buying

What a credit is
One credit runs one analysis of one conversation, however long that conversation is. Credits are interchangeable; there is no cheaper or more thorough kind of check.
Expiry
Credits expire 365 days after purchase. When you run a check, the credit closest to expiring is used first.
No subscription
Credit packs are a one-time purchase. Nothing recurs and there is nothing to cancel.
Tax
Prices are in US dollars and include any applicable tax. If you pay in another currency, the payment page shows the converted amount, which includes a currency conversion charge, before you pay. Paying in US dollars avoids that charge, though your bank may apply its own fees.
Refunds
Unused credits can be refunded within the statutory period. A credit that has been spent on a check cannot be refunded, because the analysis has already been performed.
What a report is and is not
A report sets out the patterns the material supports, with the evidence quoted. It is not a verdict about any person, and buying more credits does not make a report more conclusive.
Your material
Your conversation is analysed and then deleted. Only the finished report is kept in your account, and it is erased after the retention period.